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Marketing automation

Marketing automation has evolved from a convenience to a competitive necessity, transforming how brands connect with customers across their journey. By orchestrating personalized experiences across email, SMS, and other channels, automation empowers teams to achieve enterprise-level impact without enterprise-level resources. Explore how B2C marketers are using automation to scale personalization, streamline workflows, and create seamless customer experiences while freeing their teams to focus on strategy and creativity.

Big Heart Tea: pivoting from wholesale to DTC
When the economy contracted at the start of the pandemic, restaurants felt it quickly. That’s when Big Heart Tea pivoted from wholesale to DTC.
The guide to owned growth, according to regulated brands
These 7 regulated businesses, or "taboo brands," rely on owned media instead of third-party platforms to build their brands.
Gear up for a successful 2021 holiday season
Learn which channels you should focus on with your holiday marketing strategy to drive deeper customer engagement.
How to communicate shipping delays
Shipping delays are continuing to haunt the retail industry, learn how to use transactional emails to communicate with customers.
Differences between SMS and email marketing
What are the differences between SMS and email marketing? Find out how you’ll need to adjust your content for each channel for best conversion.
More revenue switching from Mailchimp to Klaviyo
We detail Popov Leather's transition from Mailchimp to Klaviyo and how the transition has helped them see a 30% increase in monthly revenue after the move.
The case for selling on Amazon Germany
Germany is Amazon’s second largest market behind the US – at almost $14B it accounts for 10.4 percent of the company’s total revenue.