Artificial intelligence
Artificial intelligence is transforming how brands connect with customers, analyze behavior, and deliver personalized experiences at scale. Beyond the hype, AI has become an essential tool for marketers seeking to enhance creativity, streamline operations, and predict consumer needs with unprecedented accuracy. Explore how forward-thinking brands are practically implementing AI to optimize campaigns, automate routine tasks, and create more meaningful customer interactions while navigating the balance between innovation and authenticity.
Artificial intelligence
How to write better LLM promptsJan 28, 2026
Learn how B2C marketers can write better prompts using Klaviyo’s ChatGPT app or MCP server in any LLM to analyze performance, optimize campaigns, and move faster.
Artificial intelligence
How brands are adapting to agentic shoppingJan 26, 2026
Agentic shopping explains how brands put AI agents and tools to work across discovery, service, and conversion in AI-driven commerce.
Artificial intelligence
How AI is Rebuilding the Walled Garden in CommerceJan 26, 2026
AI is transforming how consumers discover brands—but LLMs may be rebuilding the same walled gardens brands fought to escape. Why owning your customer data matters more than ever.
Artificial intelligence
Practical ways to use Klaviyo AIDec 9, 2025
Learn how K:AI (Klaviyo AI) accelerates strategy, optimization, and customer engagement with unified data and autonomous AI built inside Klaviyo.
Artificial intelligence
New York’s algorithmic-pricing law is a wake-up callDec 8, 2025
New York’s new AI pricing law is reshaping how brands use algorithms and customer data. Here’s why it matters—and what it means for consumer trust.
Artificial intelligence
How marketers can use ChatGPT researchDec 5, 2025
Discover the impact of AI on marketing and how brands can adapt with conversational content, personalization, and AI-powered customer experiences.
Artificial intelligence
How customer service can use ChatGPT researchDec 5, 2025
Discover the impact of AI on customer service and how LLMs like ChatGPT are raising expectations for speed, empathy, and personalization in B2C support.
Artificial intelligence
BFCM was busy. AI was busier.Dec 3, 2025
4 important AI commerce developments B2C marketers might have missed, and what they mean for you right now.
Artificial intelligence
Stop the AI slop: How to lead with authenticityNov 22, 2025
As AI floods feeds with generic content, brands that lead with authenticity will stand out. Learn how to use AI to amplify your human voice—not replace it.