Klaviyo news
Every platform update, feature enhancement, and innovation at Klaviyo is designed with one goal: empowering businesses to create stronger customer connections. Stay current with the latest developments in our platform’s evolution, from major releases that transform capabilities to thoughtful improvements that streamline daily workflows. Explore detailed insights into new features, integration updates, and platform enhancements that help businesses unlock more value from their customer data and deliver more impactful experiences.

Klaviyo news
Coupon retrieval: Turn “Do you have a coupon?” into a sale Jan 14, 2026
Shoppers ask for coupons at checkout. Klaviyo’s Customer Agent instantly retrieves the right code in conversation—reducing friction and recovering lost sales.

Klaviyo news
Welcome Chano Fernández, Klaviyo’s new Co-CEO Dec 9, 2025
Klaviyo welcomes Chano Fernández as Co-CEO to help accelerate global growth and lead the next era of AI-powered customer experiences.

Klaviyo news
How the rise of text messaging shaped BFCM 2025Dec 2, 2025
Discover how cross-channel marketing and the rise of SMS shaped BFCM 2025. Learn why email + text orchestration drove record engagement, efficiency, and revenue.

Klaviyo news
AOV holds firm over BFCM, even as prices riseDec 2, 2025
AOV stayed strong during BFCM 2025 despite rising prices. Learn why average order values held steady, what drove pricing power, and how brands can protect margins.

Klaviyo news
BFCM 2025 proves big results don’t require big discountsDec 2, 2025
BFCM 2025 proved brands don’t need deep discounts to win. Discover how data-driven incentives, personalization, and smarter pricing strategies drove record sales.
Klaviyo news
Built for speed: the latest innovations across Klaviyo ServiceNov 13, 2025
Klaviyo Service adds new analytics, tone controls, and CSAT tools across Customer Hub, Helpdesk, and Customer Agent to help brands deliver faster, personalized experiences.

Klaviyo news
10 takeaways from K:BOS 2025Sep 26, 2025
Discover 10 key takeaways from K:BOS 2025 - from AI-powered marketing and omnichannel strategies to loyalty, data, and community shaping the future of B2C.

Klaviyo news
Introducing K:AI Marketing AgentSep 25, 2025
Get to know K:AI Marketing Agent, the AI that plans, builds, and launches campaigns so marketers can save time, stay on brand, and grow faster.

Klaviyo news
Introducing K:AI Customer AgentSep 25, 2025
Learn how Klaviyo's new K:AI Customer Agent helps service and sales teams plan, personalise, and act throughout the entire customer journey.