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Marketing automation

Marketing automation has evolved from a convenience to a competitive necessity, transforming how brands connect with customers across their journey. By orchestrating personalized experiences across email, SMS, and other channels, automation empowers teams to achieve enterprise-level impact without enterprise-level resources. Explore how B2C marketers are using automation to scale personalization, streamline workflows, and create seamless customer experiences while freeing their teams to focus on strategy and creativity.

Ditch Mailchimp for Klaviyo
Klaviyo’s automated data collection makes it easy to understand your customers on a holistic level. Read how 5 brands succeeded by making the switch to Klaviyo.
9 reasons why customers churn & how to course-correct
Here are the most common customer churn reasons what how you can respond to improve your customer retention.
5 churn reduction strategies to combat & prevent churn
Here are 5 churn reduction strategies that your marketing team can implement to both combat and prevent churn in the first place.
Execute on marketing decisions faster use case
Quickly respond to patterns in your data by leveraging Klaviyo's integrations that syncs directly with your external apps.
Multi-channel flows use case
Learn how adding additional channels like SMS or mobile push notifications can improve your communication and drive messaging and cross-channel conversations.
Driving high-quality UGC use case
Learn how to drive higher-quality user-generated content by bundling customer reviews with your marketing platform to streamline custom experiences and rewards.
How to set up a strong marketing automation strategy
Before you start setting up your automations, here’s what you need to know about selecting the right tech and determining your marketing automation strategy.
Beyond the basics: 7 advanced marketing automation examples
Learn about creative ways to maximize your marketing automation efforts—and keep customers feeling seen and satisfied over time.
Strategies to make the most of Square email marketing
A guide to marketing using Square + Klaviyo, for omnichannel merchants.