Omnichannel marketing
Omnichannel marketing is integrated and channel-optimized marketing based on how customers actually shop––which is, everywhere! From your online store to your brick-and-mortar and everything in between, omnichannel marketing requires organization, project management, and an effective tech stack to power it all.

Omnichannel marketing articles

In white font on a salmon background, image reads, "activate both in-person & online customer data to grow omnichannel revenue." The Klaviyo flag stands out in the background behind the letters, and underneath them, the Klaviyo logo is positioned to the left of the Marine Layer logo.
Activate both in-person and online customer data to grow omnichannel revenue

A strong foundation of data feeds you a 360-degree, up-to-date view of your customers—and it’s the only way to deliver a consistent brand and customer experience.

Profile photo of author Jax Connelly
Jax Connelly
3min read
In white font on a salmon background, image reads, "consolidate your retention marketing efforts under one roof." The Klaviyo flag stands out in the background behind the letters, and underneath them, the Klaviyo logo is positioned left of the Made In logo.
Consolidate your retention marketing efforts under one roof

Learn how consolidating your retention marketing efforts in Klaviyo can help you dream up complex, varsity-level marketing initiatives.

Profile photo of author Jax Connelly
Jax Connelly
3min read
Email A/B testing: proven tips & tricks to boost revenue

A/B testing emails, SMS, and forms can boost user engagement and revenue. Our guide offers proven strategies to optimize your marketing.

Profile photo of author Tiff Regaudie
Tiff Regaudie
13min read
In light lavender font on a darker lavender background, text on the upper left side of the image reads, "how to get omnichannel marketing right" in big capital letters. On the lower right side of the image is a screenshot of an activity log (which includes items like "placed order," "arrived for appointment," and "opened SMS welcome," all with dates and times) in the back end of a marketing automation platform, floating next to an illustration of a marketing text appearing on a mobile phone.
What is omnichannel marketing? Strategy & examples

Omnichannel marketing uses shared customer data to create seamless conversations and purchase experiences across multiple channels.

Profile photo of author Tiff Regaudie
Tiff Regaudie
13min read
In salmon font on a lavender background, text reads, "Integrated marketing." In smaller black font below that, text reads, "Drive engagement—and revenue." The Klaviyo flag, in a lighter shade of lavender, takes up the background on the right side of the image, while an illustration of integrated marketing takes up the left side. There's an icon of a person in the center of a web, with dotted line arrows pointing to other icons surrounding the person in a circle, including a heart icon, a magnifying glass, and a target. This article card promotes an article on the Klaviyo blog about integrated marketing campaigns.
2024 guide to integrated marketing campaigns

Integrated marketing—the practice of pushing out one cohesive, consistent brand message across multiple channels—creates clarity for your audience.

Profile photo of author Tiff Regaudie
Tiff Regaudie
14min read
Image reads "Klaviyo's data engine yielded profound results for these 5 brands"
Ditch Mailchimp for Klaviyo

Klaviyo’s automated data collection makes it easy to understand your customers on a holistic level. Read how 5 brands succeeded by making the switch to Klaviyo.

Profile photo of author Annie McGreevy
In dark salmon on a lighter salmon background that fades into lemon in the lower right corner, text reads, "how to pull off ecommerce personalization." The Klaviyo flag extends from the left side of the image in dark salmon.
Why ecommerce personalization matters—and how to excel at it

Learn why ecommerce personalization is key to business success in 2024 and how to implement it on your website.

Profile photo of author Tiff Regaudie
Tiff Regaudie
10min read
6 email and SMS attribution questions to ask when shopping for a marketing platform

Marketing attribution is the foundation of any data-driven strategy. So ask these 6 questions before choosing your marketing automation platform.

Profile photo of author Mae Rice
Mae Rice
6min read
Strategies to make the most of Square email marketing

A guide to marketing using Square + Klaviyo, for omnichannel merchants.

Profile photo of author Annie McGreevy
Annie McGreevy
22min read